The challenge
A tailoring business runs on details: measurements, fabric, delivery dates and payments. Most shops keep them in notebooks, which means lost slips, forgotten deliveries and arguments over balances. We built software that replaces the notebook.
What users and owners were struggling with
- Measurements on paper. Notebooks get lost, and re-measuring repeat customers wastes time.
- Missed delivery dates. Without a tracker, orders run late and customers get frustrated.
- Payment confusion. Advance, balance and part-payments are hard to follow.
- No order status. Staff and customers keep asking whether an order is ready.
- No history. It is hard to see a customer's past orders and preferences.