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Case study · Retail

Multi-Store E-Commerce Platform

A multi-store e-commerce platform where customers choose a store, browse that store's catalogue and order, with separate stock and an admin dashboard for each store.

  • E-commerce
  • UI/UX
  • Development
Multi-Store E-Commerce Platform preview
Client
Confidential (under NDA)
Industry
Retail
Our role
E-commerce design, development and launch
Built with
  • Laravel
  • PHP
  • MySQL
  • Bootstrap
  • Payment gateway

Key achievements

  • Several stores managed from one admin panel
  • Store-wise catalogue, stock and orders
  • Smooth cart and checkout
  • Order management with status updates
01

The challenge

A business with several outlets does not want several websites. It wants one platform where each store has its own stock, while customers get a simple online ordering experience. We built exactly that.

What users and owners were struggling with

  • Stock that does not match. One shared inventory means customers order items a particular store does not have.
  • Separate sites to maintain. Running a different website per store multiplies the work.
  • Confusing ordering. Customers are unsure which store will fulfil the order.
  • Order mix-ups. Orders for different stores get tangled without clear routing.
  • Weak checkout. Long forms and unclear delivery details cost sales.
02

Our approach

We made store selection the first step, so everything the customer sees afterwards, products, stock and prices, belongs to that store.

How we solved it

  • Store selection. Customers pick a store first and see only what that store can deliver.
  • Store-wise inventory. Stock is tracked per store, so availability is accurate.
  • Clean catalogue. Fast product pages that are easy to browse on mobile.
  • Simple checkout. A short flow with a payment gateway.
  • Order management. Each order goes to the right store and is easy to process.
  • One admin dashboard. Manage stores, products, stock and orders centrally.

What we built

Key features and decisions.

01

Store selection

Customers pick a store and see only that store's products and availability.

02

Product catalogue

Categories, brands, images, prices and stock for each product.

03

Cart and checkout

A simple cart with address capture and online payment.

04

Store-wise inventory

Stock is tracked separately for each store.

05

Order management

Track orders from placed to delivered with status updates.

06

Admin dashboard

Owner view across all stores with reports and role-based staff access.

How we delivered

From brief to launch.

  1. 01

    Discover

    Goals, users and scope agreed before any design work.

  2. 02

    Design

    Layouts and flows reviewed with the client as real screens.

  3. 03

    Build

    Clean engineering with an admin panel the client controls.

  4. 04

    Launch

    Testing, deployment and handover with documentation.

03

The outcome

One platform serving many stores, with accurate stock, correct order routing and one dashboard to manage it all. Built with Laravel, PHP, MySQL and a payment gateway.

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